mB
mohamed B

1 reviews | Active since Nov 2013

17 Feb 2025, 14:23

Unhappy Customer

I required my OTP number to be updated. As I have a new mobile number. Unfortunately they cannot help me. I must go into the branch. This day and age who has time to go into branches. Really.

I am so done with Standard bank I have a credit card and for years they haven't increased my limit. Really it's time to move.

0
Replies (2)
Standard Bank
Standard Bank's reply17 Feb 2025, 14:59
Official
Dear Mohamed

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you.

Kindest regards
Standard Bank Hello Peter Team 
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mB
mohamed B's update10 Mar 2025, 11:10
Reviewer Update
To date no one has called me from Standard bank really shocking