1 reviews | Active since Apr 2015
unhappy customer
I received a message from standard bank saying that an amount was deducted from my cheque account and paid into my credit card account to reduce the amount owing. Kindly contact standard bank....<br> I then went to check my account, they had transferred all my monies to the credit card which was over R10000, this includes may salary.<br> I cannot believe standard bank just took this money without my consent or without contacting me. I rely on my salary to sustain my day to day living as well as my mums. I also depend on my salary to get me to work the entire month, I pay rent from the money that was taken. I cannot afford to be homeless or even jobless. All my debit orders goes through my account. How can they just do this, what am I suppose to do now. I have no money to get to work, to pay rent or electricity or even buy food.<br> I have been banking with standard bank for over 10 years now, I would imagine that they would have had the decency to contact me & discuss the problem regarding my credit card not just take/in other words ***** this money from my account. This is ********* and totally unacceptable from standard bank.<br> I need my money back, I am not happy at all with the siutuatio
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
