MM
Mamello M
1 reviews | Active since Dec 2018
20 Dec 2018, 13:30
Unhappy customer
Such bad service from Standard bank. I went into one of your branches to enquire about a debit order going through my account, I was advised someone will call within 48hrs and advice on that. to date one one has contacted me about this. Wednesday 12.12.2018 I was called back with regards to a loan application I had made, said everything is right and I should forward my 3 months payslip and proof residence, which I did send to this email: ********** I have send emails and contacted the call centre and it seems no one can assist. Is that how standard bank operates?
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Standard Bank's replyOfficial
20 Dec 2018, 15:49 Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply20 Dec 2018, 15:49
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***