1 reviews | Active since Aug 2018
Unhappy customer
Poor service. Can't correctly complete requests. Downtime with online services and app quite regular, sometimes even affecting card payments. Everyday bankers are clearly not that important to them. I have been with the bank for over a decade and wanted to be a loyal customer, but with such bad service of late, I will be changing my bank
Good Day
We apologize for the inconvenience and frustration in your experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you to help resolve your complaint.
We greatly appreciate your continued support
Regards
Complaint Resolution Centre
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*** (fax)
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Good Day
We apologize for the inconvenience and frustration in your experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you to help resolve your complaint.
We greatly appreciate your continued support
Regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Sumeshni Pillay
Thank you once again for posting our comments.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Sumeshni Pillay
Thank you once again for posting our comments.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***