CA
Conita A
1 reviews | Active since Feb 2020
18 Aug 2021, 10:58
unhappy Customer
Good day
On Saturday the 14 August i did a online loan application on the app
the app advise i need to send documents which i did , on Sunday already ,
its 3 days later and still no feedback was provide to myself as it indicate the offer expires on the 20th August 2021, went to the branch they cant assist
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Replies (1)
Standard Bank's replyOfficial
19 Aug 2021, 03:26Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply19 Aug 2021, 03:26
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***