CT
Chantell T

1 reviews | Active since Nov 2011

31 Mar 2015, 08:29

UNHAPPY CUSTOMER

And once again I have experienced a PROBLEM WITH STANDARD BANK this morning! I filled my tank with Petrol this morning at the garage and when I tried to pay with my cheque card. IT WAS DECLINED TWICE! I tried my ABSA card as I thought maybe its their machine, and GUESS WHAT? My absa card was successful! My Salary was paid in yesterday, so I had sufficient funds. When I phoned Standard bank this morning, they told me there's NOTHING wrong with my card so they think it might be a network problem!

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Replies (1)
Standard Bank
Standard Bank's reply02 Apr 2015, 11:18
Official
Hello belamia,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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