PP
Portia P
1 reviews | Active since Feb 2020
18 Feb 2020, 05:29
Unhappy Client
I am not happy with the service at standard bank. I have been a loyal client for years and I am a Prestige Banker. I thought I could rely on STD Bank.
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Replies (2)PP
Portia P's updateReviewer Update
18 Feb 2020, 07:42I want to make of the equity on my bond to consolidate my debt and there is equity available but have been told it can not be used Reference *** bond assessment.
my application was assigned to Lebogang Mogorosi extension number ***
my application was assigned to Lebogang Mogorosi extension number ***
PP
Portia P's update18 Feb 2020, 07:42
Reviewer Update
I want to make of the equity on my bond to consolidate my debt and there is equity available but have been told it can not be used Reference *** bond assessment.
my application was assigned to Lebogang Mogorosi extension number ***
my application was assigned to Lebogang Mogorosi extension number ***
Standard Bank's replyOfficial
19 Feb 2020, 16:14Hello Portia
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply19 Feb 2020, 16:14
Official
Hello Portia
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***