Unhappy client.

on the 24 April 2025 I received my provident fund from Alexander forbs into my standard bank savings account . On the 26 April 2025 I got an error while trying to withdraw money from the atm code 0006 account suspended.

I called the customer service the first consultant was helpful but she advised that she needs to transfer my call to the ***** department the gentleman who was assisting kept putting me on hold then he hung up on me and didnt call me back

I called back again and the gentleman from the fruad department was arrogant and rude and very unsympathetic.

I'm very unhappy with standard bank as I wasn't informed that my account was going to be suspended. I almost got beaten up by the uber driver as I had requested thinking I'd pay after withdrawing money at the ATM. I ended having to pay the driver using my cellphone. I'm so sick and tired of this bank please cancel my account.