Unhappy Client, account suspended for 4 days already and counting. . .

Currently I am a very unhappy standardbank customer, and is utterly disgusted with customer care service the bank provides, it is now more then 84hours/ 3 business days that my banking account has a hold on it, my bank card was stopped, and I ain't allowed to transact.

On Monday 27 December 2021 @ 18:07 I recieved funds in my account however I wasn't able to do any transactions, I contacted customer care and was told I need to link my devices to my banking profile, after doing this I no change.

On Tuesday 28 December 2021 Spoke to customer care again was advised someone would get back to me before close of business, but no such luck, then contacted cc again only to be put through to *****. Spoke to ***** was told there's a hold on my account and funds as a note from sender, so should contact bank were funds was sent from once this is sorted my account should be usable, I then contacted Absa bank ***** made sure funds was released from there side as I sent cash from my Absa business account to my standardbank account, they notified me that they made contact with standard bank to verify transaction.

On Wednesday 29 December 2021 I'm still not able to transact on my STD bank account speak to ***** again @10:34, who now tells me to send proof of payment to *** at this point I'm ****ed already as it's two days already and absolutely nothing done to correct my issues ... At @ 15:20 I contact ***** again or any type of update and nobody can tell me anything, service agent advise he will excalate the matter but yet nobody from the bank has even made contact with me.

On Thursday 30 December 2021 I go into a branch to see if the matter can be sorted, and to no surprise nothing can be done on the day, I am now late with payments, all the ***** department can advise is to keep re emailing ***, they then advise that there is nobody to contact as this department only works from emails. I left the bank branch at 17:20 still having gotten no progress on an account which at this point is 2 hours short of 72hours been blocked already. I'm angry, frustrated, very happy with standardbank. The services is pathetic with no regard for its customers, and to make matters worst. It's not the first time this takes place on my account. You about to loose a client and il never recommend your bank to anybody, infarct I'm so disgusted with the service provided. I'm focking unhappy.