KM
Karabo M
1 reviews | Active since Sept 2024
23 Sept 2024, 17:58
Unhappy client
I have made a repayment to my standard credit card account on the 28 September 2023 and still today the payment is still not allocated to my statement.
I was sent to the branch and even called the credit card dapartment with proof of payment,still no one from standard bank can assist.
Please note I have forwarded my emails with proof of payment to all the platforms.
Regard
Karabo Magoro
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
23 Sept 2024, 18:00Hi Karabo
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply23 Sept 2024, 18:00
Official
Hi Karabo
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
23 Sept 2024, 18:03Hi Karabo
Thank you for the details. We will follow up and get back to you.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for the details. We will follow up and get back to you.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply23 Sept 2024, 18:03
Official
Hi Karabo
Thank you for the details. We will follow up and get back to you.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for the details. We will follow up and get back to you.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***