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Phakama M

1 reviews | Active since Nov 2021

22 Nov 2022, 09:20

Unhappy client

Standard bank will be the end of me am telling you, I am not a client here but every time I happen to be associated with standard bank there is ALWAYS a problem.

Carletonville branch, I am here with a friend who is here to transfer money to the external bank because she doesn't have an app. We were here before open time number 3 in the Q but when they opened the guy took a white couple that came late amd the couple is being assisted as we speak we are still waiting for someone, and we don't even have a Q system in place we don't know where to go we are sitting on the chairs with NO DIRECTION. wes part I have to be at work that's the reason why I came earlier

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Replies (1)
Standard Bank
Standard Bank's reply22 Nov 2022, 09:45
Official
Hi Phakama

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, 
Standard Bank Hello Peter Team
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