Unhappy Client

<p>Good day</p> <p> </p> <p>I app**** for a student loan in 2011 and 2012. The time when this loan was taken out I was told to have a surety to sign and hence will pay the monthly interest rate and once I take over the loan then i will only pay the principal amount which is not what is happening.</p> <p> </p> <p>Standard bank sent me a letter advising that the interest rate has gone up and when checking up on my statement the amount I pay every month is only paying interest. I’m currently owing R93000.00. When I called the call centre to a at least get a copy of the agreement, they advised me to call the branch where I got the student loan from which is South-Gate in Johannesburg. When I call nobody answers the telephone.</p> <p> </p> <p>I cannot get time off from work to go in the branch and get something as simple as a copy of contract, the agreement.</p> <p> </p> <p>I would like somebody to either call back or forward me with a copy of my contract.</p> <p> </p> <p>Thank you</p> <p>Bianca</p> <p> ********** 378</p> <p> </p> **********