SM
Seipati M
1 reviews | Active since Aug 2021
29 Nov 2022, 11:24
Unhappy Client
I went to standard bank Westgate branch to settle and close my credit account,they gave me a phone to speak to the credit department because they don't close credit cards accounts at the branch.i was told to pay R600 to close the account I did just that and the lady who help me on the phone said I have an outstanding balance of 30 something rands that I need to pay in order for them to close the account.....which I made a deposit of R50 the next day,now I'm receiving statements that my account is still open and I have to make a payment.Standard bank is a ****.i will never bank with them ever gain.
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Replies (1)Standard Bank's replyOfficial
29 Nov 2022, 11:33Good Day Seipati
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply29 Nov 2022, 11:33
Official
Good Day Seipati
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
