ML
Mperekeng L
1 reviews | Active since Jan 2020
14 Jan 2020, 17:00
Unhappy client
I had settled my credit card in 2018 already and I only received a paid up letter in April 2019 after lots of attempts dealing with collection firms.To date they have not cleared my name,which I thought was done long time as the letter states that is will be updated,So currently I had app**** for a Loan with the same Bank and it’s declined due to the very same matter which they should have sorted
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
15 Jan 2020, 05:20Hello Mperekeng
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
**********
********** (fax)
***********
***********
Standard Bank's reply15 Jan 2020, 05:20
Official
Hello Mperekeng
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
**********
********** (fax)
***********
***********
Standard Bank's replyOfficial
28 Jan 2020, 09:09Dear Mperekeng Sophy Lekgwathe
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply28 Jan 2020, 09:09
Official
Dear Mperekeng Sophy Lekgwathe
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***