NV
Noluvuyo V
1 reviews | Active since Sept 2024
06 Sept 2024, 21:58
Unhappy client
I am so unhappy about the service I've received from this bank, I stopped a debit order with them and it's been 8 months that I've been trying to cancel my funeral policy with them but every time I got to the bank they refer me to call the call center and I spend more than 30min holding for someone to assist me and when I stop the debit order on my app it shows successful but they still take my money
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Standard Bank's replyOfficial
07 Sept 2024, 08:35Dear Noluvuyo,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply07 Sept 2024, 08:35
Official
Dear Noluvuyo,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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