1 reviews | Active since Nov 2013
Unhappy client
<p>On the 13 Feb'17 I went on internet banking to check on how much I still owe on the standared bank Revolving Cr Plan that i have and decided to pay everything in full (17 499.60) and the balance after was zero because i made tranfer on the sport. To my supprise on the 13/03/2017 1 realized that standard bank is busy charging me an interest, first from 25/02/17 R188.68 & R57. on the 28/02/17 which i didn't understand how are they calculating interest to the zero amount. I them made a call to ***yesterday and the consultant told me that they will keep on charging until i go to the branch to ask them to stop and she told me that i have to settle down the 247.47 which she said will be increasing daily... What i don't understand with Standard Bank is that I paid them every cent that i owed them and again I got the loan on line then they Phoned me to finalize it and now why should i go to the branch to ask them to stop charging me? Why are they not doing it on line and reverse those charges to the zero balance? i am very angry and disappointed to the point that I feel i had to move to other Bank. They can't do this...</p> <p> </p> <p>I want to make clear to standard bank that i will not pay that amount charged to a Zero Credit and I am very disappointed on the way they milking their clients like they milking ***s. That is ******* and they're not being fair!</p> <p> </p> <p> </p> <p> </p> <p> </p>
Thank you for your posting.
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We await your response.
Best regards
Complaint Resolution Centre
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*** (fax)
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Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
