Unhappy

I'm so unhappy with standard bank, about a week ago I purchased something costing R5 120.00 on a saturday, the next thing they made a duplicate of the same amount. I've been calling the bank since friday and every time a call centre agent tells me about the technician sorting out the problem and will receive my money back into my account by the end of the day, even today the same story, no money in my account. As soon as I get my money I'

m moving to another Bank. I've had enough