TJ
Tamara J
1 reviews | Active since Mar 2019
21 Dec 2021, 11:16
Unhappy and Frustrated Client
I went to the standard bank Signet Terrace branch in Lenasia South yesterday and I was not feeling well, stood there for more then 2 hours to change my phone number. My number has not been changed for OTP.. Why did i stand in a queue for more then 2 hours but still my number has not been updated after going to the branch. I am upset, im angry .. honestly, im not happy about this
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Standard Bank's replyOfficial
21 Dec 2021, 13:12Dear Tamara J
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply21 Dec 2021, 13:12
Official
Dear Tamara J
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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