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Matshidiso M

1 reviews | Active since Jun 2017

21 Jun 2017, 15:08

UNHAPPY ABOUT BAD SERVICE AT STANDARD BANK

<p>I have someone debiting my account twice a day three times a week from my bank account for the past months with R99 or R98 or R89(in may only R700 or R800 was taken from my account), when i realise that i went to std bank and reverse the transactions and they could only reverse transactions of upto 40 days not more than that, my problem is, how can someone have access to debit my account without my concern and on top of that they charge me for the non payment of the debit order that i dont know about? im very upset and disappointed with standard bank for charging me for debit orders that i know nothing about I THOUGHT I COULD TRUST STANDARD BANK WITH MY MONEY</p>

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Replies (2)
Standard Bank
Standard Bank's reply22 Jun 2017, 10:25
Official

Thank you for posting your comments.

An email was sent to you requesting further details.

Awaiting your response.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply23 Jun 2017, 07:09
Official

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today 23 June 2017.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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