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heindrich H
1 reviews | Active since Oct 2014
24 Jun 2022, 11:55
Unhappy
A debit order went off even though it is not my paydate. I made sure to give my paydate as per contract. I have called the call centre to assist, and fully knowing it is not the agents fault, I was told it had to be logged. I need to get home today so I need assistance ASAP.
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Replies (1)
Standard Bank's replyOfficial
24 Jun 2022, 13:29Hi Heindrich
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply24 Jun 2022, 13:29
Official
Hi Heindrich
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***