LW
Lucinda W
1 reviews | Active since Oct 2010
07 Mar 2015, 12:53
Unhappy
On the 08/03/15 my card got retained @ the Standard bank ATM in Eldorardo park for what reason I don't know, I called the lost card call centre to stop my card I was on hold for a long time. Eventually I spoke to one of your consultants ordered my card advised to send the card to NEWTOWN JUNCTION MALL, only to find out the card has been sent to Braamfontein like in really. know I have to wait another 5days for a card? I'm a Nedbank staff and it's going to cost me nothing to switch my count if this is the service that Standard bank is providing.
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Standard Bank's replyOfficial
09 Mar 2015, 08:27Hello cinda11,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply09 Mar 2015, 08:27
Official
Hello cinda11,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***