BH
Billy H
1 reviews | Active since Jan 2019
25 Jan 2019, 16:17
Unhappy
Good day please give me a call as soon as possible, there was problems with our payroll at work today so my salary was only transferred into my account now and I had a debit order that went off this morning and bounced due to the salary only be paid now so you charged me for an unpaid item which is unfair
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
25 Jan 2019, 16:23 Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply25 Jan 2019, 16:23
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's replyOfficial
28 Jan 2019, 11:54Dear Billy Harms
Thank you once again for posting your comments.
I refer to our telephonic conversation and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our telephonic conversation and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply28 Jan 2019, 11:54
Official
Dear Billy Harms
Thank you once again for posting your comments.
I refer to our telephonic conversation and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our telephonic conversation and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***