NS
Nonhlanhla S

1 reviews | Active since Jan 2017

15 May 2017, 08:22

Unfriendly Telephone Banking

<p>can someone please explain to me how do i fail security questions that i have no clue on. can someone please call me asap, as i do not have the time to visit a branch. isnt the telephone banking issue supposed to be customer friendly??????</p>

0
Replies (3)
Standard Bank
Standard Bank's reply12 Jul 2017, 16:45
Official

Dear Nonhlanhla

Thanks for posting the message and allowing us to look into the matter.

We will be in contact with you shortly.

Thanks,

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply12 Jul 2017, 16:45
Official

Dear Nonhlanhla

Thanks for posting the message and allowing us to look into the matter.

We will be in contact with you shortly.

Thanks,

Complaint Resolution Centre

***

Standard Bank
Standard Bank's reply13 Jul 2017, 11:41
Official

Dear Nonhlanhla

Kindly refer to the email correspondence wherein the feedback has been provided, however should you have any further concerns you can contact us.

Thanks,

Complaint Resolution Centre

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