TN
Thanolo N

1 reviews | Active since Apr 2022

08 Sept 2022, 04:24

Unfreeze my account

I have been waiting for standard bank to unblock my account for like 3months but no solution I don’t know if is a crime to open account with them now

0
Replies (3)
Standard Bank
Standard Bank's reply08 Sept 2022, 07:42
Official
Good day Thanolo

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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TN
Thanolo N's update08 Dec 2022, 16:12
Reviewer Update
I haven’t received any tangible results from you people since 5months now
Standard Bank
Standard Bank's reply08 Dec 2022, 16:29
Official
Good day Thanolo 

We’re saddened to hear that this has been your experience. 

We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you.

Kindest regards

Standard Bank Hello Peter Team 
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