1 reviews | Active since Feb 2025
UNFREEZ OUR BANK ACCOUNT -- WHAT YOU ARE DOING IS *******
If I could give -stars I would, you don't even deserve 1 star!
By the looks of previous reviews our business is not the only one where standard bank thinks they are entitled to block our business account without any communication whatsoever, I am pretty sure this is *******.
Firstly, the director sat inside The Glen branch 12/02/2025 from 13:30pm to 16:00pm and was not even assisted.
I have personally made +- 100 calls since yesterday 10:00am 12/02/2025.
I have sent an email to the following email address since 08:00am 13/02/2025 but not one person from any of the departments has called or responded to any of the emails.
We have sustained a substantial financial loss due to us not being able to transact with our account, and the problem was initiated 3 transactions prior to these funds coming into our account, so I don't even know why our account was affected by this, it should have stopped with Absa and take up with the Absa client. We have had to turn customers away, as we cannot release any goods, we have been charged penalties by a transport company by the hour as they cannot load or off load goods.
I am not sure what process is followed to get a job at standard bank but I am pretty sure they are hiring people with no qualifications and then to top it off you cannot even raise your voice no matter how angry or they will put the phone down! So Standard Bank staff have rights but their customers don't.
Here are the email address included - *** transactional******** *** *** *** *** bcbo&*** online********
Here are all the reference numbers - *** - Std Bank C-***3 - Absa ***** C-***0 - Absa ***** ***6 - Std Bank C-*** - Std Bank ASZA-2***3 - Absa Bank C-***0 - Absa Bank *** - Std Bank C-***3 - Absa Bank C-***0 - Absa Bank ***6 - Std Bank C-*** - Std Bank C-***0 - Absa Bank C-*** - Std Bank C-***7 - Absa Bank C-*** - Std Bank ***7 - Std Bank
And the list goes on.....
I have every call recording, every email, every persons name and I will be making this public on social media and will be sending my story to every news outlet tv and paper, maybe one of them will make public how awful Standard Bank Customer Service or lack there of is.
Portia Rathaga
Portia Rathaga
We will revert with feedback as soon as possible. We appreciate your patience. Thank you.
Kindest regards
Standard Bank Hello Peter Team
***
We will revert with feedback as soon as possible. We appreciate your patience. Thank you.
Kindest regards
Standard Bank Hello Peter Team
***
We will revert with feedback as soon as possible. We appreciate your patience.
Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***
We will revert with feedback as soon as possible. We appreciate your patience.
Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***
