TL
Tshidi L
1 reviews | Active since May 2017
19 Jan 2024, 16:36
Unfinalized Estate
It's with great disappointment and regret with std bank estate department. My uncle passed away in 2019 and to date his estate has not been finalized, after we have learned that there was *******ion with the distribution on the estate, we involved our family lawyer.
I, myself have an account with STD bank and I'm planning to move my account to a different FSP. I do not even bother to recommend std bank to anyone. I find them to be very *********. What does one have to do for the estate to be finalized?
Helpful (0)
Replies (7)0
Replies (7)
Standard Bank's replyOfficial
19 Jan 2024, 16:43Dear Tshidi,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply19 Jan 2024, 16:43
Official
Dear Tshidi,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
TL
Tshidi L's updateReviewer Update
19 Jan 2024, 17:00Apologizing does not resolve the matter at hand, Ms N Khanya does not even bother proving feedback to our attorney. I'm frustrated and disgusted by your service.
TL
Tshidi L's update19 Jan 2024, 17:00
Reviewer Update
Apologizing does not resolve the matter at hand, Ms N Khanya does not even bother proving feedback to our attorney. I'm frustrated and disgusted by your service.
TL
Tshidi L's updateReviewer Update
19 Jan 2024, 17:09Please provide your SLA
TL
Tshidi L's update19 Jan 2024, 17:09
Reviewer Update
Please provide your SLA
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Tshidi L's updateReviewer Update
22 Jan 2024, 11:30Good day
To date I have note received feedback from Std bank estate department or Mubeleheni Khanya. Once more, I'm disgusted by the level of service from Std bank
To date I have note received feedback from Std bank estate department or Mubeleheni Khanya. Once more, I'm disgusted by the level of service from Std bank
TL
Tshidi L's update22 Jan 2024, 11:30
Reviewer Update
Good day
To date I have note received feedback from Std bank estate department or Mubeleheni Khanya. Once more, I'm disgusted by the level of service from Std bank
To date I have note received feedback from Std bank estate department or Mubeleheni Khanya. Once more, I'm disgusted by the level of service from Std bank
Standard Bank's replyOfficial
22 Jan 2024, 11:37Hi Tshidi
We apologise for the delay. We will follow up and get back to you.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
We apologise for the delay. We will follow up and get back to you.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply22 Jan 2024, 11:37
Official
Hi Tshidi
We apologise for the delay. We will follow up and get back to you.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
We apologise for the delay. We will follow up and get back to you.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
TL
Tshidi L's updateReviewer Update
25 Jan 2024, 09:09It's almost a week since I was informed that my issue has been escalated, and to date we still have not received any feedback from Std estate department. Your service is disgusting.
TL
Tshidi L's update25 Jan 2024, 09:09
Reviewer Update
It's almost a week since I was informed that my issue has been escalated, and to date we still have not received any feedback from Std estate department. Your service is disgusting.
Standard Bank's replyOfficial
25 Jan 2024, 09:22Good day Tshidi
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Jan 2024, 09:22
Official
Good day Tshidi
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***