JN
Jabulile N
1 reviews | Active since Sept 2019
01 Dec 2025, 08:04
Unfami**** and unfair bank charges
Standard Bank I'm not happy at all about paying R160 bank charges on my bank account while trying to figure out online why there is an unfami**** charges on my account which I previously disputes but keeps coming back and that's the bank's fault. I went through my bank statements on my online banking that are older than 6months trying to figure out why I'm being charged "overdraft service fee" when I don't have an overdraft and for doing that I'm incurring an extra R160 bank charges .It was better that I go an que outside the bank than go through my account online. Its completely unfair. After so many years of more than 10years with you. I want to change banks.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
01 Dec 2025, 08:22Dear Jabulile,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply01 Dec 2025, 08:22
Official
Dear Jabulile,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
JN
Jabulile N's updateReviewer Update
03 Dec 2025, 11:33I am still not assisted.
I went to the Standar Dobsonville branch, they could not help me .They giving explanations i do not understand
Again, I do not have an overdraft with Standard Bank ,why am I paying overdraft fees.
I didn't even see miss calls
I went to the Standar Dobsonville branch, they could not help me .They giving explanations i do not understand
Again, I do not have an overdraft with Standard Bank ,why am I paying overdraft fees.
I didn't even see miss calls
JN
Jabulile N's update03 Dec 2025, 11:33
Reviewer Update
I am still not assisted.
I went to the Standar Dobsonville branch, they could not help me .They giving explanations i do not understand
Again, I do not have an overdraft with Standard Bank ,why am I paying overdraft fees.
I didn't even see miss calls
I went to the Standar Dobsonville branch, they could not help me .They giving explanations i do not understand
Again, I do not have an overdraft with Standard Bank ,why am I paying overdraft fees.
I didn't even see miss calls
JN
Jabulile N's updateReviewer Update
03 Dec 2025, 13:17I'm available ,call be anytime
JN
Jabulile N's update03 Dec 2025, 13:17
Reviewer Update
I'm available ,call be anytime