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jubal E

1 reviews | Active since Dec 2012

11 Sept 2015, 12:59

Unfairly Threated

I have been a client of standard bank for a considerable amount of time. Last year I got into an unfortunate situation where i was retrenched by my empoyer and the company eventually liquidated. I have been in contact with my prestige bank from onset of my situation and app**** for credit assist but up until now after sending through my documentation havent received a response. <br> <br> All my accounts have been handed over to very rude company MacRobert attorneys. I cant understand how STD would use attorneys like this. I received a phone call from a lady representing MR Attorneys ( Thembi ) this morning who is demanding that i pay the outstanding balance. I did mention that i am still unemployed and i dont have the means to. I had a RCP, CC and Overdraft with STD which i never defaulted with payment over so many years, and now because i am in this situation i am been threated like this. <br> <br> Could somebody call me to discuss this matter further as there is sufficient space to type the complaint

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Replies (1)
Standard Bank
Standard Bank's reply14 Sept 2015, 07:47
Official
Hello jubal1974,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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