1 reviews | Active since Jan 2017
unfair treatment
I have a case where a STD Client took moeny from from under duress. I immediately reported the matter with my bank Capitec and at the time he had already transfered some to his STD Bank business account. Both account his Capitec and STD bank were frozen. Later on he agreed on paying back the money. Capitec advised us to both go to the bank and they released what was in his Capitec account immediately. Capitec consultant then told us to write affivadits to be sent to STD bank. we did on the same day. after some time not getting response STD bank said I must open a case with SAPS. I did and gave them the case number. still the funds were not realesed. SAPS opened a case of exrtotion and is saying they wont help with relaesing the funds as they dont understand why STD is not realesing the funds whereas their client did foward the affidavit and the email saying the funds must be sent back to capitec. the matter is pending now as the Police says they will arrest him for exrtotion and won't bother about realesing of funds. the std clientr has gone missing his mother does not know wher he is. last week I was with the Station Commander from Dawn park Police station they tried to call him but he drops the phones when he realise its police. All I want is the money back to Capitec. Barry never denied taking the money and wrote affivadits that the money must be transfered back. also SAPS does not understand why STD is not realising the funds.
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to respond this issue as soon as possible and find a solution that works for you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to respond this issue as soon as possible and find a solution that works for you.
Kindest regards,
Standard Bank Hello Peter Team
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