MM
Mziwamadoda M
1 reviews | Active since Oct 2012
04 Aug 2023, 15:34
Unfair Treatment
My RCP was handed over for arrears of R14k and paid R33k towards the arrears. The lawyers returned the account back to standard bank who later handed it over to other lawyers even though it was no longer in arrears.
I tried all avenues internally and still not resolved and only left with an ombudsman option now.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
04 Aug 2023, 15:38DearMziwamadoda
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply04 Aug 2023, 15:38
Official
DearMziwamadoda
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
MM
Mziwamadoda M's updateReviewer Update
08 Aug 2023, 13:26Today is the 8th of August and reported the case on the 4th, no one has contacted me yet on this matter. This is the same treatment, I received at standard bank when I contacted them personally. This bank doesn't care about it's customers.
MM
Mziwamadoda M's update08 Aug 2023, 13:26
Reviewer Update
Today is the 8th of August and reported the case on the 4th, no one has contacted me yet on this matter. This is the same treatment, I received at standard bank when I contacted them personally. This bank doesn't care about it's customers.
Standard Bank's replyOfficial
08 Aug 2023, 13:43Good Day Mziwamadoda
We appreciate you making us aware of this.
We want to make sure that your issue is taken care of right away.
You have received an email from us.
Please read over and then react appropriately.
Looking forward to hearing from you.
Warm Regards
Standard Bank Hello Peter Team
***
We appreciate you making us aware of this.
We want to make sure that your issue is taken care of right away.
You have received an email from us.
Please read over and then react appropriately.
Looking forward to hearing from you.
Warm Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Aug 2023, 13:43
Official
Good Day Mziwamadoda
We appreciate you making us aware of this.
We want to make sure that your issue is taken care of right away.
You have received an email from us.
Please read over and then react appropriately.
Looking forward to hearing from you.
Warm Regards
Standard Bank Hello Peter Team
***
We appreciate you making us aware of this.
We want to make sure that your issue is taken care of right away.
You have received an email from us.
Please read over and then react appropriately.
Looking forward to hearing from you.
Warm Regards
Standard Bank Hello Peter Team
***