KS
Karen S

1 reviews | Active since Mar 2009

18 Apr 2019, 12:10

UNFAIR TREATMENT

On the 30th January 2019 my Husband and I went to the Koeberg Club for Dinner and noticed R250.00 was taken off my Mastercard twice. The Restaurant confirmed they only took off one amount and sent proof. I have asked the Bank to reverse the other R250.00 as it is obviously their mistake but they will not do it.

0
Replies (1)
Standard Bank
Standard Bank's reply18 Apr 2019, 12:16
Official
Hi Karen 

Thank you for posting a comment. 

One of our consultants will be in contact with you as soon as possible. 

Regards, 
Complaint Resolution Centre 
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