Unfair technical debit order fee

@Standard Bank SA.

How can you charge me R50 to reverse a R109 *****ulent debit order from coming off my account?

In the first place, the debit order is not supposed to come off my account because I have not DebiChecked it or I am telling you that this *****ulent debit order.

Now, when I call your support services to tell them that a *****ulent debit order has come off from my account your consultants from the ***** department and those in the General banking department should not get confused as to who should assist me and why they should assist me.

Make it make sense to me and I will apologise if need be.

WHY are you charging me R50 to reverse a R109 *****ulent debit order from coming off my account?