PVdM
Phillip Van der Merwe
1 reviews | Active since Apr 2024
12 Apr 2024, 15:20
UNFAIR SMS CHARGES
After 10 days Standard bank's management has still not responded to my request for a refund regarding their new sms charges that was part of my flat fee bebore. They just implemented it in what I regard as a poor show of appreciation for 25 years loyal support. They are quick to respond on Hellopeter....but then don't get back to me. Phillip vd Merwe
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Replies (3)
Standard Bank's replyOfficial
12 Apr 2024, 16:03Hi Phillip
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply12 Apr 2024, 16:03
Official
Hi Phillip
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
PVdM
Phillip Van der Merwe's updateReviewer Update
12 Apr 2024, 16:11You have said this before on Hellopeter...and then nothing is resolved...so let's see what happens this time
PVdM
Phillip Van der Merwe's update12 Apr 2024, 16:11
Reviewer Update
You have said this before on Hellopeter...and then nothing is resolved...so let's see what happens this time