SM
Siyabonga M
1 reviews | Active since Nov 2021
03 Jun 2025, 21:48
Unfair practice by Standard Bank
Standard Bank blocked my business account without giving any clear reason. Two days later, I was told that a client had disputed a payment. However, the client denied making any such dispute when I spoke to them. Since then, every time I contact the bank, I’m transferred repeatedly with no real help or explanation provided
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
04 Jun 2025, 07:17Dear Siyabonga
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply04 Jun 2025, 07:17
Official
Dear Siyabonga
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
SM
Siyabonga M's updateReviewer Update
05 Jun 2025, 08:35Stay away from Standard Bank. It has been four days since they blocked my business account. I can’t run my operations or receive payments. I’ve submitted all the required documents, but whenever I ask for feedback, they keep saying the matter is being escalated. Let’s all come together, create a group, and take action against this **** of a bank
SM
Siyabonga M's update05 Jun 2025, 08:35
Reviewer Update
Stay away from Standard Bank. It has been four days since they blocked my business account. I can’t run my operations or receive payments. I’ve submitted all the required documents, but whenever I ask for feedback, they keep saying the matter is being escalated. Let’s all come together, create a group, and take action against this **** of a bank
SM
Siyabonga M's updateReviewer Update
05 Jun 2025, 09:05This is the response I always receive. Unfortunately, I have little confidence that anyone will actually follow up or make any real effort to contact me.
SM
Siyabonga M's update05 Jun 2025, 09:05
Reviewer Update
This is the response I always receive. Unfortunately, I have little confidence that anyone will actually follow up or make any real effort to contact me.
Standard Bank's replyOfficial
06 Jun 2025, 06:01Dear Siyabonga
Our team is working hard on resolving this matter.
Please be on the look out for communication from the team.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Our team is working hard on resolving this matter.
Please be on the look out for communication from the team.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Jun 2025, 06:01
Official
Dear Siyabonga
Our team is working hard on resolving this matter.
Please be on the look out for communication from the team.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Our team is working hard on resolving this matter.
Please be on the look out for communication from the team.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***