nM
ntokozo M
1 reviews | Active since Feb 2016
11 Apr 2021, 21:30
Unfair practice
Standard Bank have been deducting debit orders from the incorrect account although I have called them numerous times to have these details updated. Now my account is now in lockup due to their error and have left countless messages for the Manager to contact me to no success....can someone call me please??!! This status is ruining my plans for property acquisition this year....
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Standard Bank's replyOfficial
12 Apr 2021, 04:15Hello Ntokozo
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
**********
********** (fax)
***********
***********
Standard Bank's reply12 Apr 2021, 04:15
Official
Hello Ntokozo
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
**********
********** (fax)
***********
***********