1 reviews | Active since Jun 2018
Unfair Listing from Standard bank
Hi all,
Standard Bank has put a listing on my name that prevents me from getting credit feom banks. It comes up on my credit reports and I feel that it is ********* and unfair.
I tried getting a credit card from them and another bank it was decline. According to them it was declined due to an old bank account that I had of which I supposedly had not paid banking charges on, or something along those lines. They further said the debt was written off, account was then closed.
I opened a cheque bank account with Standard Bank in September 2017, which im currently using and nothing about previous bank accounts and banking charges (debt) was mentioned. I tried fixing thid matter in the branch, called their customer service and legal division, a ticket was logged but till today nothing has been done, no feedback. Their customer service is 0/10. If I do "owe" them anything, why haven't they said anything, my salary goes into my account every month, I have a bond with them as well, surely they would have notice and said something.
All I want is to clear my name, its ridiculous to get listed over something this stupid if there even is something.
I urge them to get in touch with me.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***
