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sphamandla M
1 reviews | Active since Apr 2015
05 Dec 2022, 09:25
Unfair handover and bullying from the bank
My personal loan shows that I'm in arrears on clearscore and they sent me messages that I'll be handed over due to non payments yet I'm up to date spoke to their call center agent they confirmed that and assumed that maybe my account wasn't updated in the system and now I'm supposed to send emails to request to be updated on the system what nonsense is that
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Replies (3)0
Replies (3)
Standard Bank's replyOfficial
05 Dec 2022, 10:03Hi Sphamandla
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply05 Dec 2022, 10:03
Official
Hi Sphamandla
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
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sphamandla M's updateReviewer Update
05 Dec 2022, 12:02Just when I was expecting a call you're talking about then I receive this insteadStandard Bank: MR SPHAMANDLA"MKHIZE, your Standard Bank account ***2623 repayment is overdue. Please pay immediately to avoid penalty interest. Queries? Call or Reply 1 to this message to request a call back"
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sphamandla M's update05 Dec 2022, 12:02
Reviewer Update
Just when I was expecting a call you're talking about then I receive this insteadStandard Bank: MR SPHAMANDLA"MKHIZE, your Standard Bank account ***2623 repayment is overdue. Please pay immediately to avoid penalty interest. Queries? Call or Reply 1 to this message to request a call back"
Standard Bank's replyOfficial
05 Dec 2022, 12:11Hello Sphamandla
Thank you for getting back to us, our agent is looking into your complaint and will make contact. We apologize should there be any delays.
Thank you for getting back to us, our agent is looking into your complaint and will make contact. We apologize should there be any delays.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply05 Dec 2022, 12:11
Official
Hello Sphamandla
Thank you for getting back to us, our agent is looking into your complaint and will make contact. We apologize should there be any delays.
Thank you for getting back to us, our agent is looking into your complaint and will make contact. We apologize should there be any delays.
Kindest regards,
Standard Bank Hello Peter Team