DO
Daylin O
1 reviews | Active since Jul 2021
19 Jul 2021, 19:03
Unfair fees
I would like to know which course of action I can take against Standard bank as I have incurred fees amounting to R8000 on a student achievers account. I used the account in 2016 last and the account was changed and started accumulating fees in 2018. For 2 years there was no transactions happening on the account as I was under the impression it has been closed but they changed the type of account and started charging me fees and refuse to freeze the account so no more fees accumulate and also won't close the account.
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Standard Bank's replyOfficial
20 Jul 2021, 01:45Hello Daylin Oliver
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply20 Jul 2021, 01:45
Official
Hello Daylin Oliver
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***