PN
Precious N

1 reviews | Active since Aug 2022

27 May 2025, 20:55

Unfair debt review

Of course!

Dear Peter,

I hope you are doing well. I am writing to formally address an issue regarding my account with Standard Bank. It has come to my attention that my account has been placed under debt review without my knowledge or consent.

I would appreciate it if you could provide clarification on how this decision was made and the steps required to rectify the situation. As this has significant implications for my financial standing, I would like to request immediate action to resolve this matter.

Please let me know the necessary steps to remove the debt review status and ensure my credit record remains unaffected. Your prompt assistance in this regard would be greatly appreciated.

Looking forward to your response.

Best regards, Precious Ngwenya

0
Replies (1)
Standard Bank
Standard Bank's reply27 May 2025, 23:17
Official
Good day Precious, 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team
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