UNFAIR DEBITS
I have a sim card with Standard Bank. They debited 2 amounts from my account R39 and then R60. I do not know what the R60 is for because I hardly use the sim card.... The other issue I have is they debited these amounts in the middle of the month causing my bank account to go into a negative. I am now being penalised for their incorrect debits. Money was paid into my account and this was taken because my account is overdrawn...
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Replies (2)
Standard Bank's replyOfficial
25 Apr 2019, 12:49 Hi Marcelle
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
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Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
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Standard Bank's reply25 Apr 2019, 12:49
Official
Hi Marcelle
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
***
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
02 May 2019, 10:20Dear Marcelle Noble
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply02 May 2019, 10:20
Official
Dear Marcelle Noble
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***