MT
Mpho T

1 reviews | Active since Mar 2021

06 Jul 2021, 00:20

Unfair Client Preference Practices

I am absolutely disappointed at how Standard Bank Owned Properties service. I have submitted more than 3 offers for properties that were advertised by Standard Bank and all of them I couldn’t secure. I was the first to submit an offer which went all the unaccepted and when one of the Standard Bank preferred buyers submitted an offer, it was accepted immediately. The whole process is really unacceptable client like me who are in the property investing, buy/flip business. Since all the properties are given to preferred buyers whom the institution/employees benefit and prefer. Your service to the general public unconstitutional

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Replies (1)
Standard Bank
Standard Bank's reply06 Jul 2021, 03:34
Official
Hello Mpho
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards  Complaint Resolution Centre
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