PVdM
Phillip Van der Merwe
1 reviews | Active since Apr 2024
02 Apr 2024, 08:09
UNFAIR CHARGES
I have been banking with Standard bank for the past 25 years. Without any notification they charged me a MU sms fee of R 7.80 on 31 March 2024. I have a flat fee agreement that is debited monthly. This is unacceptable.....
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Replies (2)
Standard Bank's replyOfficial
02 Apr 2024, 08:12Hi Philip
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply02 Apr 2024, 08:12
Official
Hi Philip
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
03 Apr 2024, 14:31Hi Philip
Thank you for taking our call. As per our telephone conservation we have sent you the email with the steps to register for the in-app notifications.
In the meantime, we will be closing the matter on our side, but we are available to you should you need assistance.
Thank you for taking our call. As per our telephone conservation we have sent you the email with the steps to register for the in-app notifications.
In the meantime, we will be closing the matter on our side, but we are available to you should you need assistance.
Kindest regards,
Standard Bank Social Media Team
Standard Bank's reply03 Apr 2024, 14:31
Official
Hi Philip
Thank you for taking our call. As per our telephone conservation we have sent you the email with the steps to register for the in-app notifications.
In the meantime, we will be closing the matter on our side, but we are available to you should you need assistance.
Thank you for taking our call. As per our telephone conservation we have sent you the email with the steps to register for the in-app notifications.
In the meantime, we will be closing the matter on our side, but we are available to you should you need assistance.
Kindest regards,
Standard Bank Social Media Team