TM
Thabiso M

1 reviews | Active since Mar 2017

03 Oct 2022, 12:13

Unfair business practice

I have sent my query to standard bank last week and I have received a response. My issue is the person who was responsible to deal my query didn't investigate my concerns, instead he/she just send me an email without to substantiate with proof. I have responded to the email, till today date I have not received any form of correspondence from standard bank.

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Replies (1)
Standard Bank
Standard Bank's reply03 Oct 2022, 12:24
Official
Good day Thabsio 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration this has caused. 

We will check this matter with our team and we will be in touch with further feedback.

Kindest regards
Standard Bank Hello Peter Team 
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