VV
Verlene V
1 reviews | Active since Jun 2024
13 Jun 2024, 10:48
Unfair bank charges
AN AMOUNT OF R11885 was deducted for bank charges how crazy is that...I'm not getting answers from standard bank ..
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
13 Jun 2024, 10:51Hi Verlene
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. Please provide us with your ID or account number.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. Please provide us with your ID or account number.
Please be on the lookout for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply13 Jun 2024, 10:51
Official
Hi Verlene
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. Please provide us with your ID or account number.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. Please provide us with your ID or account number.
Please be on the lookout for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
13 Jun 2024, 11:03Hi Verlene
Thank you for the details. We will follow up and get back to you.
Kindest regards,
Thank you for the details. We will follow up and get back to you.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply13 Jun 2024, 11:03
Official
Hi Verlene
Thank you for the details. We will follow up and get back to you.
Kindest regards,
Thank you for the details. We will follow up and get back to you.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
13 Jun 2024, 11:59Standard Bank's reply13 Jun 2024, 11:59
Official
VV
Verlene V's updateReviewer Update
13 Jun 2024, 16:03Good day
Thank you for the prompt excellence service received
Thank you
Thank you for the prompt excellence service received
Thank you
VV
Verlene V's update13 Jun 2024, 16:03
Reviewer Update
Good day
Thank you for the prompt excellence service received
Thank you
Thank you for the prompt excellence service received
Thank you
Standard Bank's replyOfficial
14 Jun 2024, 14:40Hi Verlene
Thank you for taking our call. As per our telephone conversation our branch team has confirmed that they contact you and you need to visit the branch to be assisted with the account closure.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Thank you for taking our call. As per our telephone conversation our branch team has confirmed that they contact you and you need to visit the branch to be assisted with the account closure.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
Standard Bank's reply14 Jun 2024, 14:40
Official
Hi Verlene
Thank you for taking our call. As per our telephone conversation our branch team has confirmed that they contact you and you need to visit the branch to be assisted with the account closure.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Thank you for taking our call. As per our telephone conversation our branch team has confirmed that they contact you and you need to visit the branch to be assisted with the account closure.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team