TN
Temptation N
1 reviews | Active since Aug 2021
07 Apr 2022, 04:02
Unfair bank charges
For several times in 2020 I requested the nank to close my account due to no funds to keep the account open the until now its continously debitng monthly cost for the account what I dont understand is do they not see that this account is not functional and close the account they continue and continue Charge Monthly costs uon an account which the cliente no longer use my question is until very bad bank to open with they will held you by force to keep your account open even there is no account activity they keep on charging the account
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
08 Apr 2022, 09:40Good day Temptation
I trust that you are well.
We sincerely apologise for the frustration that we have caused you. We will follow up on this matter with our team and provide you with feedback.
Kind regards
Help Centre
I trust that you are well.
We sincerely apologise for the frustration that we have caused you. We will follow up on this matter with our team and provide you with feedback.
Kind regards
Help Centre
Standard Bank's reply08 Apr 2022, 09:40
Official
Good day Temptation
I trust that you are well.
We sincerely apologise for the frustration that we have caused you. We will follow up on this matter with our team and provide you with feedback.
Kind regards
Help Centre
I trust that you are well.
We sincerely apologise for the frustration that we have caused you. We will follow up on this matter with our team and provide you with feedback.
Kind regards
Help Centre
Standard Bank's replyOfficial
11 Apr 2022, 13:54Good day Temptation
I trust that you are well.
We have referred this matter to our Legal Team and they have agreed to write off the balance and close this account as a gesture of goodwill. Your reference number for our interaction is ***.
Kind regards
Standard Bank Help Centre
***
I trust that you are well.
We have referred this matter to our Legal Team and they have agreed to write off the balance and close this account as a gesture of goodwill. Your reference number for our interaction is ***.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply11 Apr 2022, 13:54
Official
Good day Temptation
I trust that you are well.
We have referred this matter to our Legal Team and they have agreed to write off the balance and close this account as a gesture of goodwill. Your reference number for our interaction is ***.
Kind regards
Standard Bank Help Centre
***
I trust that you are well.
We have referred this matter to our Legal Team and they have agreed to write off the balance and close this account as a gesture of goodwill. Your reference number for our interaction is ***.
Kind regards
Standard Bank Help Centre
***