TN
Talisa N

1 reviews | Active since Nov 2015

27 Jun 2017, 15:41

Unfair

<p>So i recently inhereted some money which I took to my bank Std Bank to for an investment, prior to this a consultant came to my office to see me to assist me with my accounts and I mentioned to her that a competing bank has made me an offer on a fixed deposit over a 12 month period, at this point all i wanted to know was if the bank could do this and if the offer was legit, but before i got to that she informed me that Standard bank could beat any offer offered by another bank. So i said that was great and that I will invest with my bank if they can do that for me... who wouldnt rigght? no they want written offers from the competing bank. would any bank issue a wriiten offer that is not exclusive to all its customers? I would not and I am quite certain standard would not either. So I ask why ... if it possible to get a good rate on the investment why do you offer us the lowest rate possible? if I do not get feedback or if I do net get the best from my bank what is the point of investing with them? </p> <p> </p>

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Replies (1)
Standard Bank
Standard Bank's reply13 Jul 2017, 10:53
Official

Dear Talisa

Thank you for your posting.

I refer to our email correspondence with each other and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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