rM
ricardo M
1 reviews | Active since Aug 2013
10 Nov 2024, 06:16
Unexplained interest rate being charged
Still no resolve or transparency on unexplained and unjustified interest rate charged on credit card application?
I have a good credit score and I manage my debt well (not over indebted). Why am I being charged 22% interest rate wherein the maximum is 22,25%. I need an explanation, please. It’s been over a month and no one (after several attempts and queries) can explain this to me.
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Standard Bank's replyOfficial
10 Nov 2024, 08:08Dear Fana
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply10 Nov 2024, 08:08
Official
Dear Fana
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***