iD
ismail D
1 reviews | Active since Feb 2011
26 Sept 2024, 09:33
Unexplained banking charges in my credit card
I've noticed new charges in my credit card viz. service fees and card fees . The call centre hasn't adequately explained these banking charges . I wasn't given a reference no. for the call
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
26 Sept 2024, 09:43Hi Ismail
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply26 Sept 2024, 09:43
Official
Hi Ismail
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
26 Sept 2024, 09:56Hi Ismail
Thank you for the details. We will follow up and get back to you.
Our team will be in touch.
Thank you for the details. We will follow up and get back to you.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply26 Sept 2024, 09:56
Official
Hi Ismail
Thank you for the details. We will follow up and get back to you.
Our team will be in touch.
Thank you for the details. We will follow up and get back to you.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team