AM
Anele M
1 reviews | Active since Nov 2013
19 Mar 2021, 09:36
Unexplainable INTERNATIONAL transaction "Bank Charges" again!
Yet another unexplainable INTERNATIONAL transaction "Bank Charge", another waste of time on the phone with people who can never explain what these things are for. WHAT HAVE I DONE TO DESERVE ALL THIS **** FROM YOU GUYS. I have even had to get my cheque card replaced. AND WHILE AT IT, CAN YOU PLEASE MAKE SURE THAT YOU STATEMENTS ARE SELF EXPLANATORY, SO THAT WE MAY NOT NEED TO CALL AND WASTE TIME WHEN SUCH THINGS HAPPEN.
All I see on my statement is "Bank Charge" for a hefty R212 amount. I am sure you can do better than this!!
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Standard Bank's replyOfficial
21 Mar 2021, 20:21Hello Anele
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
********** ********** (fax) ***********
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
********** ********** (fax) ***********
Standard Bank's reply21 Mar 2021, 20:21
Official
Hello Anele
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
********** ********** (fax) ***********
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
********** ********** (fax) ***********