*********, ******** practice!!

I purchased a vehicle from we buy cars three months ago and supp**** we buy cars with all the relative documents. Banking details ( discovery) etc. Upon vetting I was approved by standard bank vehicle and asset finance.

I signed for the vehicle and ensured that my banking details was correct as i received a link to verify all my details.

standard bank messed up and captured my bank account as someone else and used someone else Banking details and debited them accordingly.

I received a call from standard bank last week staing my account is in debit and i need to pay for my installment, upon investigation it was discovered that standard bank ******** used another person's account!!

Standard bank than tried to blame shift it on to we buy cars stating that they issued with a capitec banking details. This is untrue as i verified with we buy cars and was provided with a detailed report proving that my correct details was submitted.

Why should i be held liable if standard bank failed to capture my details correctly! Why should my account go into areas for the complete unprofessional ******** acts of standard bank.

It was my responsibility to ensure the correct account details was supp**** and funds available on the debit date. It is not my responsibility to follow up on standard bank complete disregard to policy and procedures.

I expect this to be resolved and i will not be held liable for any back payment due as i have supp****. signed and verified that my details was correctly signed and submitted.

I request that my account be rectified and my installments resume on my account as of the new month on my normal installment rates!